RedCoach is a business class intercity bus that is service in Texas and Florida. This service is known for spacious and reclining seats. For this trip, I took a bus trip from Houston to Dallas on a Saturday morning.
The trip
Houston to Dallas
The duration of this trip was almost three hours and half. The cost of this ride was 35.93 US Dollar (including taxes). The bus was expected to arrive at 9:30 am, but arrived at 9:46 am (16 minutes late). However, the bus arrived to Dallas at 1:15 pm (on-time). There was no brake (or stop) in between Houston to Dallas.
Designated Bus Stops
Designated stop in Houston
For this trip, the designated bus stop in Houston is located at the intersection of Dallas Street and Main Street (located in front of the Marriott Hotel. The address is 904 Dallas Street, Houston Texas 77002.
Transit Options
Near that stop, there is a Starbucks. In addition, this stop is right by the METRORail Red Line Main Street Square Station and several local METRO Bus routes.
Designated spot in Dallas
In Dallas, the bus terminates at Lamar and Young Street (located in front of Omni Hotel in Downtown Dallas). The address is 593 South Lamar Street, Dallas Texas 75202.
Transit Options
Near this bus stop is several Dallas Area Rapid Transit (DART) local buses and Rail.
Bus Amenities
Seats
The bus seating arrangement is configured two by two.
Lavatory
The lavatory is located at the back of the bus. There is a small toilet, toilet paper, and a hand sanitizer to clean your hands.
Bus Tracker
Before departing, RedCoach sends an email, that has a link where you can track the bus.
Pros and Cons about RedCoach
Pros
What I really like about RedCoach are:
- Spacious and reclining seats
- Friendly and professional bus operators
- Low cost
- Quiet ambience
Cons
- Arrives late to the departure time
- Lavatory on the bus is dirty and smelly
- The sink doesn’t work; liquid sanitizer is in place
- Door lock may not lock properly.
- Lack of communication
- No email or text notification if the bus arriving late or canceled.
- Bus may or may not show up
- If the bus doesn’t show up, you have to call RedCoach for them to reschedule you the upcoming departure (most likely the next day).
Final verdict
The ride is great because it is calm, quiet, and spacious. In addition, the bus operator is friendly and professional. However, the bus arriving late or may not show up gives me hesitant to ride RedCoach. In other words, RedCoach is unreliable. I do not want to think if the bus will arrive or not. I want a peace of mind that I will arrive to my destination on that day.
If you want a reliable trip, I would recommend flying Southwest Airlines or take Vonlane (https://youtu.be/X23ebvkJoCQ). Unfortunately , there is no Amtrak service between Houston to/from Dallas.